Policy area: Social Media

Did you change your Facebook profile to a cartoon character?

Users of Facebook this week will have noticed that a lot of their friends have turned into cartoon characters this week. A campaign has snowballed across the social networking site spread through people changing their profile picture to their favourite childhood cartoon character and posting a comment to ask others to do the same ‘to [...]

Social Media, worth the extra workload?

Ive just come back from a training course on using Social Media for charities. It provoked some interesting conversations amongst the attendees, mainly all from small organisations around the region. One of the biggest gripes we all had was that social media has been bolted on to the typical communications worker role, without necessarily removing [...]

Social Media and civil society

2009 was considered ‘the year of Twitter’ by the media and Facebook claims to have 20 million users in the UK. It’s getting hard for even die-hard technophobes to argue that social media is a flash in the pan that won’t impact on the way that we work. Capacitybuilders funds two organisations working at a [...]

Erupting forums

Really interesting article in Third Sector daily about charity website forums and the issues charities face in moderating them.  Do they go in heavy-handed and delete comments when users criticize the way they are run? Or do they take a more liberal approach and try and engage with their critics through live web chats? Or [...]